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DMA Tech Solutions
Decades of Regional Dental Specialization

Dental IT That Actually Understands Dentistry

Stop losing production on recurring tech problems, slow support, and generic IT providers. Trusted by more than 3,000 dental practices since 1987

Why Practices Choose DMA:
Dental Technology Leaders Since 1987 (OH, MI, PA)
Direct Vendor Liaison—Dexis, Patterson, Schein
Technical HIPAA Safe-guards & Disk Encryption
Hourly Offsite & Local Database Backups
Dental IT Experts - Sam Suglio
Interactive Showcase

COMPLETE DENTAL IT

We've been refining our IT solutions for decades, across hundreds of practices.

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Proven Trust

A Technology Partner Built For Dental Practices

We bring specialized, decades-long experience supporting operatory workflows, HIPAA compliance controls, and digital imaging systems.

Since 1987Dental Tech Experience

Over 37 years of dedicated support helping dental practices integrate computerized records, practice software, and digital imaging bridges.

100% Dental FocusExclusively Dental practices

We do not work with generic law firms or retail shops. We only work with dental offices, making us specialists in operatory workflows.

HIPAA-AwareSecurity-First Support

Complete safeguards configured on workstations, firewalls, and hourly data backups to support absolute patient chart security.

Practice-CenteredBuilt Around Production

When computers go down, billing and scheduling stop. We coordinate directly with software vendors to resolve errors before production leaks.

Trusted by the best.

Don't just take our word for it. Here is what dental professionals have to say about working with DMA Tech Solutions.

"I have always had a great experience with your techs! Thank you!"

Kristen G.

Aug 8, 2025

"You guys are the best!! thank you for resolving our problem so quickly!!"

Denise J.

Mar 27, 2025

"Always great service with an excellent response rate."

Jesslyn N.

Sep 9, 2024

"Thank you for handling our phone message on such short notice as usual!"

Heather D.

Aug 6, 2024

"Jared did a great job helping me send a huge file of pictures & did it quickly. I never would have figured it out."

Amy O.

Jul 31, 2024

"Just caught an error on our system that we were unaware of. Kevin is great!"

Joan H.

Jul 23, 2024

"always great service!"

Denise J.

Jul 10, 2024

"Immediate response to our issue, the follow up from Jared as well was very helpful and professional. He was a delight to work with! Thank you!"

Haley

May 20, 2024

"Very quick to respond. Always helpful!"

Liz S.

Apr 2, 2024

"Thank you, Sam! It was a pleasure ..."

Dr. M.

Feb 9, 2024

"Great Job!!"

Tammy P.

Nov 29, 2023

"You guys are the best! Always there to help solve our problems as quickly as possible! Thank you -your help is so appreciated!"

Denise J.

Oct 18, 2023

"VERY PROMPT SERVICE! THANK YOU"

Debbie J.

Sep 13, 2023

"Phone call within minutes! He solved the corrupt file problem. Thank you! Awesome service."

Lora F.

Aug 28, 2023

"You and your team are always respond in a timely fashion and do what is necessary to address our issues or answer any questions that we have."

Nancy D.

Jul 13, 2022

"As always, fast and wonderful service!!!!!!!!"

Laurie G.

Nov 18, 2021

"You make us feel like we are your only client. Very quick to respond. Very efficient!"

Jan B.

Sep 30, 2021

"Overall responsiveness to IT issues as we have converted to electronic records and installation/maintenance of new technology has made the process a rewarding one for my dental practice. Couldn't be happier and would highly recommend the services of DMA!"

Derek N.

Sep 2, 2021

"Had all new hardware and software placed last January and the presentation, delivery, and installation was exceptional. For someone who had the same software for over 20 years I was a little anxious about switching. DMA eased my concerns and it turned out to be basically a seamless transition. I have been a customer of DMA for over 20 years and anytime I need support I know they will be right there to correct any issues I may be having. That commitment by them has continued with the new software and hardware. I would recommend them to anyone."

John E.

Feb 11, 2021

"As always, prompt & knowledgeable!"

Becky

Jan 26, 2021

"awesome team"

Bob M.

Dec 7, 2020

"Always friendly and timely:)"

Charisse H.

Oct 31, 2018

"Great service as always!!"

Tammie B.

Oct 18, 2018

"Awesome job"

Haley

Sep 27, 2018

"Everyone is so kind & knowledgeable!"

Tammie B.

Jul 19, 2018

"always---it was great service!"

Denise J.

Jul 10, 2018

"Service was prompt, courteous and checked out before the call was made. Thank you"

Veronica M.

Jun 5, 2018

"Always polite & on top of things"

Tammie B.

Mar 19, 2018

"DMA tech support is awesome! Very smart and quick!"

Unknown

Jan 24, 2018

"Thank you!!! Great service"

E-MA!L S.

Jan 5, 2018

"Got 'er dun! Thanks! Dr Don"

Donald R.

Nov 30, 2017

"I have always had a great experience with your techs! Thank you!"

Kristen G.

Aug 8, 2025

"You guys are the best!! thank you for resolving our problem so quickly!!"

Denise J.

Mar 27, 2025

"Always great service with an excellent response rate."

Jesslyn N.

Sep 9, 2024

"Thank you for handling our phone message on such short notice as usual!"

Heather D.

Aug 6, 2024

"Jared did a great job helping me send a huge file of pictures & did it quickly. I never would have figured it out."

Amy O.

Jul 31, 2024

"Just caught an error on our system that we were unaware of. Kevin is great!"

Joan H.

Jul 23, 2024

"always great service!"

Denise J.

Jul 10, 2024

"Immediate response to our issue, the follow up from Jared as well was very helpful and professional. He was a delight to work with! Thank you!"

Haley

May 20, 2024

"Very quick to respond. Always helpful!"

Liz S.

Apr 2, 2024

"Thank you, Sam! It was a pleasure ..."

Dr. M.

Feb 9, 2024

"Great Job!!"

Tammy P.

Nov 29, 2023

"You guys are the best! Always there to help solve our problems as quickly as possible! Thank you -your help is so appreciated!"

Denise J.

Oct 18, 2023

"VERY PROMPT SERVICE! THANK YOU"

Debbie J.

Sep 13, 2023

"Phone call within minutes! He solved the corrupt file problem. Thank you! Awesome service."

Lora F.

Aug 28, 2023

"You and your team are always respond in a timely fashion and do what is necessary to address our issues or answer any questions that we have."

Nancy D.

Jul 13, 2022

"As always, fast and wonderful service!!!!!!!!"

Laurie G.

Nov 18, 2021

"You make us feel like we are your only client. Very quick to respond. Very efficient!"

Jan B.

Sep 30, 2021

"Overall responsiveness to IT issues as we have converted to electronic records and installation/maintenance of new technology has made the process a rewarding one for my dental practice. Couldn't be happier and would highly recommend the services of DMA!"

Derek N.

Sep 2, 2021

"Had all new hardware and software placed last January and the presentation, delivery, and installation was exceptional. For someone who had the same software for over 20 years I was a little anxious about switching. DMA eased my concerns and it turned out to be basically a seamless transition. I have been a customer of DMA for over 20 years and anytime I need support I know they will be right there to correct any issues I may be having. That commitment by them has continued with the new software and hardware. I would recommend them to anyone."

John E.

Feb 11, 2021

"As always, prompt & knowledgeable!"

Becky

Jan 26, 2021

"awesome team"

Bob M.

Dec 7, 2020

"Always friendly and timely:)"

Charisse H.

Oct 31, 2018

"Great service as always!!"

Tammie B.

Oct 18, 2018

"Awesome job"

Haley

Sep 27, 2018

"Everyone is so kind & knowledgeable!"

Tammie B.

Jul 19, 2018

"always---it was great service!"

Denise J.

Jul 10, 2018

"Service was prompt, courteous and checked out before the call was made. Thank you"

Veronica M.

Jun 5, 2018

"Always polite & on top of things"

Tammie B.

Mar 19, 2018

"DMA tech support is awesome! Very smart and quick!"

Unknown

Jan 24, 2018

"Thank you!!! Great service"

E-MA!L S.

Jan 5, 2018

"Got 'er dun! Thanks! Dr Don"

Donald R.

Nov 30, 2017

Free Educational Guide

16 Critical Questions You MUST Ask Before Hiring Any I.T. Company

Avoid the expensive traps of sub-standard support, slow technicians, and vendor finger-pointing. Download our checklist to verify any IT support team has the experience your practice deserves.

Practice Ecosystem

Technology In Your Practice

Click on any component of your practice ecosystem below to discover how we manage and protect it.

Specialized vs. General

Clinical Networks Demand
Specialized Solutions

General IT companies may understand home-office routers and desktop computers, but they don't understand the unique, highly integrated ecosystem of a modern dental clinic.

Your network connects front desk check-ins, TV mounts, digital radiograph sensors, practice management servers running Sybase/MySQL databases, and strict HIPAA compliance requirements.

When a system lags, generic MSPs run basic diagnostic templates. We troubleshoot the full operatory environment, coordinating directly with software and imaging vendors so your team is never stuck in the middle.

Direct Software Liaison

We troubleshoot Dentrix, Eaglesoft, and Open Dental database queries, bypassing standard vendor hold loops.

Operatory Calibration

USB power management, digital sensor driver installations, TV mounts, and clean clinical cabling setups.

HIPAA safeguarding Audits

Implementing absolute device encryption, strict audit logs, isolated patient Wi-Fi, and data lockouts.

Automatic Redundancy

Hourly local server backups and secure offsite cloud storage to safeguard clinical charts and 3D radiographs.

Practice Performance

Technology Management Built For Dental Practices

From daily operatory help desk support to cybersecurity safeguards, server backups, and clinic buildouts, we keep your technology running cleanly.

Managed Dental IT

Proactive network monitoring, computer workstation support, server management, and direct dental software troubleshooting to prevent operational downtime.

Cybersecurity

Multi-layered defense solutions customized for dental practices to secure patient health records, prevent ransomware, and reduce network vulnerabilities.

HIPAA Compliance Support

Technical safeguards, database auditing, and access control settings optimized to support HIPAA-focused data security standard requirements.

Backup & Disaster Recovery

Automatic offsite and local server backups safeguarding patient charts, practice management databases, and digital radiographs with failover protection.

Cloud Systems

Modern, secure cloud integration and hybrid environment setups to improve database accessibility, lower hardware footprints, and scale location workflows.

New Practice Buildouts

Complete low-voltage cabling, operatory layout planning, server cabinet setup, and digital sensor installation for new start-up practices.

Multi-Location Dental IT

Centralized IT support, location-to-location network tunneling, and shared practice database management for growing dental groups.

Dental Software Support

Experienced technical troubleshooting and network optimization for the core practice management and digital imaging software your team uses daily.

Software Support

Troubleshooting Without The Finger-Pointing

We bring decades of technical troubleshooting experience supporting core dental practice management databases and radiograph imaging integrations.

D
Dentrix

Experienced workstation tuning, imaging bridge setups, and database stability support for Dentrix.

E
Eaglesoft

Experienced Eaglesoft server configurations, database optimization, and sensor driver installations.

O
Open Dental

Reliable Open Dental server setups, secure MySQL database tuning, and location syncing.

D
Dexis

Seamless Dexis imaging integrations, workstation radiograph bridges, and fast sensor calibrations.

C
Carestream

Expert setup and stability support for Carestream imaging and practice management systems.

A
Archy

Modern, secure network configurations optimized for Archy cloud practice management.

M
Mango Voice

High-performance network prioritization (QoS) for stable, crisp Mango Voice dental phone systems.

Case Studies

Real Technology Problems. Practical Dental IT Solutions.

Multi-Site IT

Multi-Location Practice Stabilization

Reduced recurring technology interruptions across several locations through centralized IT management and proactive monitoring.

Outcome:Unified patient database, secure location-to-location VPN tunnels, and a 90% reduction in daily support tickets across clinics.
Buildout

New Dental Office Buildout Setup

Helped plan and implement the complete low-voltage technology foundation for a growing dental practice before opening day.

Outcome:Clean network rack cabling, secure server setup, operatory workstation mounts, and seamless imaging driver calibrations before the first patient arrived.
Cybersecurity & HIPAA

Security & Backup Improvement Audit

Strengthened backup, recovery, and cybersecurity systems to reduce risk and improve dental practice resilience against ransomware.

Outcome:Configured redundant cloud backups, implemented disk encryption across workstations, and secured email servers with advanced phishing protection.
IT Health Audit

How Healthy Is Your Dental IT Environment?

Request a comprehensive Dental IT Assessment and identify structural weak points in your office network, local servers, offsite backup systems, imaging integrations, and compliance protocols.

Network speed & operatory reliability
Backup restoration safety
Cybersecurity vulnerability posture
HIPAA technical safeguards risk
Dental software bridge workflows
Office growth & buildout-readiness

Request Your Operatory Diagnostic & Threat Audit

Audit operational liabilities, identify database bottlenecks, and assess HIPAA security posture before they cause scheduling downtime.

Common Questions

Frequently Asked Questions

Ready For Dental IT That Actually Supports Your Practice?

Stop letting technology problems interrupt production. Get a clear plan for stronger systems, better compliance support, and a more resilient practice database.

Book a Dental IT Assessment