Dental Technology Support
Built on Clinical Integrity
DMA Tech Solutions has spent 37 years helping dental practices manage the technology that keeps their offices moving. While the tools have changed, our founding mission remains: help dental teams reduce downtime, secure patient records, and use technology with complete confidence.
Specialized Dental IT Isn't a Side Business.
It's Our Legacy.
Many IT support companies try to serve dentists as an afterthought, squeezing operatory workstations in between retail warehouses and retail shops. We don't do that. By dedicating ourselves 100% to dental environments, we have developed a deep, daily understanding of the databases, networking rules, and hardware drivers that keep clinics productive.
We coordinate directly with companies like Dentrix, Eaglesoft, Open Dental, Dexis, and Carestream on your behalf. When software conflicts occur, your clinical staff never gets stuck on hold in the middle of a patient treatment. We troubleshoot the full environment, resolving bugs silently in the background while keeping patient charts strictly private.
37 Years of Dental Innovation
Walk through the key milestones of how we grew from a basement operation in 1987 into the Great Lakes region's premier specialized dental technology partner.
The Basement Call
Electrical engineer Jeff Suglio receives an urgent call from his brother, a Cleveland dentist struggling to install a new computerized billing system. Jeff drives to the clinic, rewrites the database queries, and stabilizes the system. Seeing that clinical teams need technology support that understands operatories, he launches Dental Medical Automation (DMA) directly out of his Ohio basement.
The Cleveland Backup Transport
Practice databases expand, and protecting records becomes critical. Years before fast internet or cloud databases exist, Jeff Suglio establishes standard integrity checks, driving weekly to partner offices across Cleveland to collect and transport physical floppy disk and tape backups to his secure home vault, guaranteeing that no dentist ever loses patient charts.
The Digital Sensor Revolution
Dental offices transition from chemical darkrooms to instant digital radiograph sensors. DMA leads the Ohio industry, planning complex operatory networks to bridge massive image files to chairside displays in under 2 seconds, resolving the Dexis/Eaglesoft driver conflicts that generic IT companies drop.
A Multi-Generational Transition
Jeff’s son, Sam Suglio, joins DMA. Bringing advanced technical degrees and a strict focus on cybersecurity, Sam modernizes the company’s offerings, implementing clinical disk encryption, access audit logs, isolated networks, and formal Business Associate Agreements (BAAs).
Sam Suglio Becomes President
Sam takes over as President, carrying forward his father’s founding promise: specialized dental IT support built entirely on clinical production, uptime, and relationship-driven trust—with zero corporate fluff.
Our Operational Commitments
We operate under six specialized commitments that ensure your clinical teams receive standard-setting support and transparent, family-driven partnerships.
Clinical Production First
We measure our success in operatory uptime. If your workstations, imaging sensors, or billing software lag, we treat it as an emergency.
No Finger-Pointing Liaisons
When software conflicts occur, we coordinate directly with Dexis, Patterson, Schein, or Benco. We solve the problem, never bouncing you to another call center.
Strict HIPAA Compliance
We sign a Business Associate Agreement immediately. We don't just secure your network; we encrypt clinical disks, configure lockouts, and audit safeguards.
Multi-Generational Integrity
We have served dental groups across Ohio, Michigan, and Pennsylvania since 1987. We believe in transparent, flat-rate pricing and long-term, family-driven relationships.
Database Optimization
We perform nightly defragmentation and query tuning on SQL/Sybase engines to ensure your front-desk scheduling clicks load instantly.
Turnkey Startup Planning
From low-voltage structured cabling layouts to server rack racking and sensor driver calibrations, we manage your opening day schedule.
37 Years of Dental IT Authority.
Unlike generic managed service providers (MSPs) who try to support dental practices on the side, DMA Tech Solutions is 100% committed to the dental industry.
Our technicians are not just general IT support; they are specialized engineers trained extensively on Dentrix, Eaglesoft, Open Dental, Carestream, and Dexis. We hold critical certifications in HIPAA compliance networking, advanced data encryption, and local server deployment.
- Specialized Dental Software Vendor Liaisons
- Certified HIPAA Security Professionals
- Advanced Operatory Networking Engineers
- 37 Years of Verified Industry Trust
Ready for Dental IT That Actually Understands Your Practice?
Stop letting technology problems interrupt production. Get a clear plan for stronger systems, better support, and a more resilient practice database.
Request a Dental IT Assessment